Refund Policy

1. 14-Day Refund Window

We offer a 14-day refund window from the date of purchase. You may request a refund within this period if any of the following conditions apply:

• Technical Defects: The delivered file is corrupted, inaccessible, or has a technical defect that prevents its intended use.
• Corrupted Archives: The .ZIP archive cannot be extracted or the PDF files are unreadable.
• Duplicate Charges: You were charged more than once for the same purchase.
• Non-Delivery: You did not receive your purchased product after successful payment.
• Materially Different Product: The delivered product is materially different from its published description.

2. How to Request a Refund

To request a refund, please contact our support team at support@devassets.online within 14 days of your purchase. Include the following information:

• Your order number or payment confirmation email.
• The product name and date of purchase.
• A clear description of the issue (with screenshots if applicable).

Our support team will make reasonable efforts to investigate the issue and provide a replacement file, correction, or other appropriate solution. If the issue cannot be resolved within 5 business days, we will review the refund request and, where approved, arrange the refund through the applicable payment provider.

3. Non-Refundable Situations

Due to the digital nature of our products, refunds are generally not available in the following situations:

• Change of mind after the product has been accessed or downloaded.
• The customer did not read the product description before purchasing.
• Incompatibility with the customer's environment that is not related to a product defect.
• Requests made after the 14-day refund window.

4. Refund Processing

Approved refunds are handled through the applicable payment provider. The time required for the refunded amount to appear in your account may vary depending on the payment method and financial institution (typically 5–10 business days).

5. Payment Disputes

We encourage customers to contact our support team if they experience a problem with a purchase. We will review requests fairly and respond in accordance with this policy and applicable requirements.

Nothing in this policy prevents customers from exercising their applicable legal rights or using the dispute resolution procedures available through their payment provider.

6. Contact Us

For technical assistance, billing questions, or refund requests, please contact our support team: